.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Research Advancement Honor for Artificial Intelligence Call Centers and called a Forerunner in pair of Aragon Research World reports: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The firm was recognized as the absolute most tactical supplier in the AI Broker Platforms report.At the center of Five9’s development is their vision for The NEW CX, where Artificial Intelligence Brokers as well as AI-empowered Human Agents work together to deliver hyper-personalized consumer experiences. The company recently offered brand new innovations featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use modern technology in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Representatives AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise named a Leader in The Aragon Analysis World for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Investigation Globe for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has been actually named a victor of the 2024 Aragon Study Advancement Honor for AI Get In Touch With Centers. Additionally, Five9 has been actually called a Leader in 2 Aragon Research Entire world documents: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. This recognition coming from Aragon Investigation highlights Five9’s setting as a leader in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 file roles Five9 as the best
tactical merchant measured in
the record, realizing Five9 s key sight for AI-driven development in CX. At the primary of this particular technology is actually Five9’s concept for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Person Agents collaborate to supply hyper-personalized, easy customer expertises. Through enabling organizations to deliver transformative customer interactions while minimizing prices and boosting performance, Five9 is specifying brand-new criteria for AI-powered answers in the call facility industry.
AI is fundamental for making awesome consumer experiences, as well as our company are actually honored to be pinpointed by AragonInvestigation as impressive for our initiatives to thrust the smart get in touch with center forward, pointed out Jonathan Rosenberg, Principal Technology Policeman as well as Head of Artificial Intelligence, Five9. Our concentration has actually been, and are going to continue to be actually, assisting companies provide those adventures along with easy-to-use tools and capacities. Along with each brand-new technology, our company take a progression for each Five9 as well as for the industry in its entirety.
The Aragon Research study Advancement award pinpoints providers leveraging visionary use of modern technology to not simply conform as markets modify, yet to proactively interfere with and inform just how their markets will develop. Five9 was actually officially offered with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards service.Five9’s commitment to innovation, specifically its own sight for mixing AI Agents as well as AI-empowered Human Agents, is actually establishing a brand new requirement for how companies can easily provide hyper-personalized and also smooth customer expertises, said Jim Lundy, Creator, CEO as well as Lead Expert, Aragon Analysis. This honor as well as document id improves Five9’s devotion to providing artificial intelligence technologies for CX.
Previously this year, the provider presented brand new developments, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that transform the technique companies come close to CX, driving better end results for each clients as well as agents. Regarding Five9. The Five9 Smart CX Platform, powered through Five9 Brilliant AI, provides a thorough room of options to electrical power AI-elevated consumer experiences that deliver far better company outcomes as well as Carry Happiness to CX.
Our unified cloud-native offering makes it possible for hyper-personalized consumer knowledge and even more encouraged staff members, bring in every customer communication even more hooked up, straightforward, as well as private. Depended on by 2,500 +clients and also 1,400+ partners around the world, Five9 unites the power of AI, our platform, as well as our individuals to steer AI-elevated CX.To find out more, see www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil rights Reserved.
The identification of an Aragon Study honor victor is certainly not a recommendation through Aragon Investigation of any type of provider, product, or solution. Perspective source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors did Five9( FIVN) succeed in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Development Award for AI Connect With Centers and was called a Forerunner in 2 Aragon Research study Globe records: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What brand-new AI products carried out Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents to transform client knowledge monitoring.Just how performs Five9’s( FIVN )BRAND-NEW CX eyesight impact customer service? Five9’s NEW CX sight mixes AI Agents with AI-empowered Human Agents to deliver hyper-personalized, simple and easy customerexperiences while minimizing costs as well as strengthening effectiveness.
What was Five9’s( FIVN) key position in the Aragon Study Planet 2025 record? Five9was actually set up as the best important provider in the AI Representative Operating Systems in the ICC, 2025 file, recognizing their calculated vision for AI-driven innovation in CX. When carried out Five9( FIVN) receive the AragonAnalysis Advancement
Honor
?
Five9 was officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.